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Barbara353777707xo7
Participant
Feb 10, 2024 11:05 PM UTC
Question

*Premiere rush doesn't respond* as soon as I click on share button

Hello,

I've made a short video that shouldn't cause any processing problems, but as soon as I click on the share button the software stops responding. I've already made several videos before without any problems and I haven't changed anything since then. Do you have any suggestions for resolving this?

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 12, 2024 8:35 PM UTC

    Hi @Barbara353777707xo7,

    Thanks for writing in with your issue. You say that you can't share a video, whereas you could in the past. That's no good. Can you provide details about your computer (CPU, GPU, RAM, HD) or mobile device (model, OS) and version of Rush? Please let us know.

     

    Thanks,
    Kevin

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