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Participant
Aug 12, 2024 3:32 AM UTC
Question

Premiere Rush has become buggy requiring codecs.

The app then asks me to upgrade to a paid account. My account is already paid so as long as I am logged in it should not ask. 

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1 reply

Kevin J. Monahan Jr.
Legend
Aug 12, 2024 8:53 PM UTC

Hi @Bruce32634532dote,

Sorry about that. Can the team have more info about your system and media? Some Rush editors on PC are seeing this. Is that the platform you are using? What is the source media? Hope to help.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio