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Participant
August 12, 2024
Question

Premiere Rush has become buggy requiring codecs.

  • August 12, 2024
  • 1 reply
  • 97 views

The app then asks me to upgrade to a paid account. My account is already paid so as long as I am logged in it should not ask. 

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 12, 2024

Hi @Bruce32634532dote,

Sorry about that. Can the team have more info about your system and media? Some Rush editors on PC are seeing this. Is that the platform you are using? What is the source media? Hope to help.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio