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Participant
September 6, 2021
Question

Premiere Rush immediate crash on Android Samsung Galaxy S10

  • September 6, 2021
  • 2 replies
  • 702 views

For the past month, I have been unable to keep Rush open for more than a few seconds and it crashes, There's no explanation. I'm not a tech wiz so this is a challenge. I have restarted the phone, cleared the app cache, uninstalled and reinstalled the app, signed out and signed back into the creative cloud, logged in with email, facebook, etc. I believe an automatic update somewhere rendered the app unbusable. ANyone else having this issue and solved it please help. I use this for work on a regular basis and now it's useless.

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2 replies

Participant
October 25, 2021

Do we have an update on this problem??

My Adobe Rush has become unfunctional. 

I subscribe to this as it fits my business model. Right now I am not delivering in a timely manner and am forced to look elsewhere for apps to rely on. 

 

Send Help 

Kartika Rawat
Community Manager
Community Manager
September 8, 2021

Hi Bhogaboam!

Sorry for the trouble. We can get this checked. 

  • Does it happen with a specific project?
  • Are you getting any error codes or messages?

Let us know.

Thanks,

Kartika

 

BhogaboamAuthor
Participant
September 8, 2021
No specific project. It just started crashing every time I try to open it
in the last 30 days or so. No error codes or explanation.
Participant
September 25, 2021

I have the same problem on my Samsung s20

Have you fixed?

If yes how?