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Sebastian55555
Participating Frequently
February 1, 2021
Question

Premiere Rush keeps crashing a few seconds into the project ipad pro 2020

  • February 1, 2021
  • 2 replies
  • 465 views

Without error message

1.5.48

Could have to do with project size, no problem with new 1 video projects

Plenty of space on ipad pro 2020

This topic has been closed for replies.

2 replies

Participant
February 12, 2021

I'm getting the same problem! It seems to be with DJI Videos. I've used 4k footage from the DJI MINI 2 and the Air 2 and both keep crashing! Even imovies works seemlessly!  Crazy because I just signed up for annual membership now I can't use it!! This has been happening for months and still no resolution? ADOBE YOU NEED TO FIT THIS ISSUE ASAP. 

Kartika Rawat
Community Manager
Community Manager
February 3, 2021

Hi there!

Sorry about the crashing issue. We can get this checked.

Looking forward to your response.

Thanks,

Kartika

 

Sebastian55555
Participating Frequently
February 4, 2021

Hi Kartika,

 

  • I already mentioned the version: 1.5.48
  • no
  • mostly 4k MOV data from DJI mavic pro 2 and gopro 7
Kartika Rawat
Community Manager
Community Manager
February 5, 2021

Thanks for writing back. To isolate the issue, can you test it with a lower resolution?

Let us know how it goes.

Kartika