Premiere Rush keeps crashing on iPad Pro

Forum|Forum|2 years ago
March 26, 2024
1 reply
396 views

Premiere Rush keeps crashing on my iPad Pro. I am not doing anything complicated or anything different from what I've been using it for over the last couple of years without issue. This issue began just a couple of weeks ago. Today alone it's crashed probably 7-10 times. I've updated my software, logged out of Adobe and logged back in, disconnected and reconnected to wifi, rebooted iPad... No other apps are open and iPad is otherwise running smoothly. Help?

Bug

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Correct answer kglad

Okay, thanks. I couldn't figure out where to post to get help. I was hoping to reach out to Adobe directly but can't figure out how. I assume maybe I just need to wait for the next app update to solve the problem.

did you try uninstalling

restarrting your ipad

reinstall

H

hannahkacyAuthor

Participant

Update: I think it's been happening since I updated the app to 2.10 which was about a month ago...

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

H

hannahkacyAuthor

Participant

Okay, thanks. I couldn't figure out where to post to get help. I was hoping to reach out to Adobe directly but can't figure out how. I assume maybe I just need to wait for the next app update to solve the problem.

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