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ardit_5577
Participant
January 21, 2025
Question

Premiere Rush: missing footage after Iphone shut-offed

  • January 21, 2025
  • 1 reply
  • 77 views

One video recording is missing from my iPhone because it shut off while I was recording a video in Premiere Rush. When I turned the iPhone back on, the video was not in Premiere Rush, the Photos app, or the Files app.

I believe the video must still be on my phone, as there is 10GB less storage available than before I started recording.

How can I recover the missing video?

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 21, 2025

    HI @ardit_5577,

    Thank you for the message. Welcome to the forum. I am not sure what went wrong there. Can you try hooking up the phone to the computer and see if you can restore it from there?  I hope we can help you.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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