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Skye Is The Limit
Participant
July 31, 2020
Answered

Premiere Rush MOBILE says storage is full whenever I try to export

  • July 31, 2020
  • 19 replies
  • 10569 views

Hi. I am using Premiere Rush Mobile on my 256GB iPhone Xr. So far it's been okay besides crashing every now and then but I'm having a very annoying problem where when I go to export my project it says my iPhone storage is almost full and won't let me export. My iPhone storage is most certainly not almost full. I have over 200GB of space left. Please help!! The settings are extremely limited on the mobile app. I tried chatting online with a representative who was no help at all. 

    Correct answer FatalRPM

    Hey All, I've had the same issue as everyone else here and have stumbled upon a solution. I wanna start by stating that such a common issue with a necessary feature not being resolved by Adobe in 4 YEARS, is absolutely ridiculous!?!  

    Now the solution; 

    1: Acknowledge the "Storage almost full" dialog box that pops up and continue with the render.

     

    2: Once the render completes and fails to save to the camera roll, tap "Done" at the bottom.

     

    3: Tap Eport once more and again acknowledge the message regarding the storage.

    4: A New box will pop up with the title "Export Again?". In this box you'll be given 3 options. Select the "Share" option. 

    Once completing the steps above it should skip the render and go to the last page again, automatically saving the video to the camera roll.

     

    hopefully this helps others!

     

    19 replies

    S
    SeekonLive
    Participant
    July 14, 2024

    Wow, in July 2024, I have this same problem using Rush for IPAD, over 128GB of data available to use, but Rush complains about not enough space to render a 3GB file.   

     

    Adobe, please focus on resolving this "low hanging fruit" topic...

    L
    Lau Wolf
    Participant
    August 30, 2025

    As of today (August 30th, 2025), I’m still having this issue — actually, it’s even worse now. I recorded my video directly within the app, and I can’t continue editing because the dialog box keeps showing the same error message.

    F
    FatalRPMCorrect answer
    Participant
    May 6, 2024

    Hey All, I've had the same issue as everyone else here and have stumbled upon a solution. I wanna start by stating that such a common issue with a necessary feature not being resolved by Adobe in 4 YEARS, is absolutely ridiculous!?!  

    Now the solution; 

    1: Acknowledge the "Storage almost full" dialog box that pops up and continue with the render.

     

    2: Once the render completes and fails to save to the camera roll, tap "Done" at the bottom.

     

    3: Tap Eport once more and again acknowledge the message regarding the storage.

    4: A New box will pop up with the title "Export Again?". In this box you'll be given 3 options. Select the "Share" option. 

    Once completing the steps above it should skip the render and go to the last page again, automatically saving the video to the camera roll.

     

    hopefully this helps others!

     

      Т
      Татьяна31094785i96e
      Participant
      July 15, 2023

      Oh my god.. I just saw this old report. I have same issue. I have about 160gb of free space. Also I tried to share video to YouTube. But after "uploading" and usage of 5gb mobile data, YouTube said that video file is not available and Rush said "could not export video". I spent hours to edit my video... and now I started to hate this product

      S
      Sean313460522kg8
      Participant
      February 16, 2024

      This is still an issue in 2024 it hasn't been fixed.  Great job adobe

       

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        February 17, 2024

        Hey @Sean313460522kg8,

        Sorry about that. Can we have more info about your device, the media you edit with, and any workflows we need to know? Is this a 4K export? What kind of subscription do you have? Can you export in HD? Let us know so we can help.

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
        D
        defaultkmo4rdpmwkzx
        Participant
        January 30, 2023

        I'm having the same issue on my iphone 13pro. I have so much space on my phone yet this STUPID app will not allow me to export any videos stating that my "storage is almost full" still gives me the option to continue with export,,, after minutes of rendering, no export!!!!! WTH when will this be fixed??? why is this an issue? and why does it take soooo long to sync to the cloud?????????????????????????? 

        D
        defaultma1ro1h9vi77
        Participating Frequently
        August 23, 2022

        this product (Adobe Rush) is CRAP and Adobe doesn't support it at all...a ll they say is they are investigating...   dont waste your time and efforts...  as this has been going on since 2020...   upgrade to another program or company.

          S
          skit0
          Participant
          August 23, 2022

          2022 and experiencing this issue on iPad Pro. First export was successful, after edits, it tells me storage is full with over 100 GB left in storage.

          S
          skit0
          Participant
          August 23, 2022

          Update: modal doesn't let me try other quality options without going to Settings first or selecting to export anyway and then cancel. Issue seems to only occur on 4k options. I wondered if duplicate exports was an issue so I deleted my original export. Issue remains. 1080 options work. My guess is that there's a bug when comparing file size with available storage left. I continued to export anyway, but on completion it errored and I could not save to camera roll. Sharing directly to YouTube did work. 

          F
          FilmBoy
          Participant
          October 15, 2021

          Having the very same issue.  Can't upload my videos on to a PC with a 1 TB hard drive.  Spent hours trying to get an answer from tech support.  And Billing keeps telling me to goto Apple if I want a refund.  I just want this problem fixed!!!!

          grizzrod
          grizzrod
          Participant
          August 15, 2021

          Same problem. I see there still hasn't been a resolution over a year later. Why am I paying so much money for the product to NOT work ??!!!!!

            D
            defaultma1ro1h9vi77
            Participating Frequently
            July 13, 2021

            They have known this problem for almost a year now...  just give up and don't use RUSH for the phone...  either switch to a computer or use a different product.   no tech company would let their main products go this long not fixing a bug.  

              Silkpillow
              Silkpillow
              Participant
              June 25, 2021

              I have the 512gb iphone with only 120 of it used. It's so frustrating everytime I use rush it does that!! ADOBE FIX THIS.

              B
              bd94s10
              Participant
              July 10, 2021

              iPhone 12 Pro 256GB model with 100GB avail and I have the same issue. Crazy this hasn't been resolved as of yet. I'm running the latest iOS version and Rush mobile 1.5.61. 

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