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jane23146627
Participant
February 4, 2025
Question

Premiere Rush Not working

  • February 4, 2025
  • 1 reply
  • 156 views

Hello, I have a problem with my Premiere Rush. When I open the app, nothing works, it keeps loading! I get a blank screen. I'm using it on an iPhone 16 pro. I paid for a year's subscription. Please help me.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 5, 2025

    Hi @jane23146627,

    Thanks for the message. This sounds a bit strange. Can you look into your Camera Settings on the iPhone and swtich off spatial audio. Then, shoot a few test clips. Import the new clips. Is everything working fine now? I hope to assist you.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    J
    jane23146627Author
    Participant
    February 5, 2025

    Hi Kevin, thanks a lot for your reply. I found out what the problem is. When my phone is set to a language other than English, the app doesn't work. I set English as my primary language and everything seems to be working so far. that's interesting...

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