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K
Kelvin Pince
Participant
May 4, 2020
Question

Premiere Rush refuses to run on my Windows PC

  • May 4, 2020
  • 2 replies
  • 465 views

Hi everyone!

 

Since a few days, my Rush won't open properly anymore. I keep on getting to the project screen where a blue loading circle is the only thing I see:

 

I've checked and tried everything: my pc is compatible and up to date (windows), I've logged out and back in at creative cloud and I even reinstalled Rush a couple of times. I'm clueless at the moment.

Can anyone be my hero and make it work again somehow?

 

Thanks for helping!

Kelvin

This topic has been closed for replies.

2 replies

N
notgibson
Participant
May 5, 2020

I have the exact problem. Adobe was kind enough to donate Creative Cloud to the entire college and the first itteration, RUSH worked just fine except for the fact that it limited you to 3 uploads. Then the CC was uploaded, Rush went away and Premiere Rush replaced it. At that point the blue circle of death appeared. I worked with IT and we turned off every anti virus and firewall software we could find, to no avail. Rebooting, deinstalling, reinstalling all no good. Any ideas? Btw it does work on my iphone! Thanks, Mark

K
Kelvin PinceAuthor
Participant
May 8, 2020

Hey Mark,

 

My Rush is fixed at the moment, but I didn't find a conventional solution.

I just opened it and let the blue loading circle do it's thing for over 2 hours.

Then my projects finally loaded and Rush works as good as new.

 

I hope this works for you too!

 

Kind regards,

Kelvin

E
Eve Miao
Participant
May 5, 2020

Hi

 I also have the same issue. I try to update Rush but it not work. 

K
Kelvin PinceAuthor
Participant
May 8, 2020

Hi Eve,

 

My Rush is fixed at the moment, but I didn't find a conventional solution.

I just opened it and let the blue loading circle do it's thing for over 2 hours.

Then my projects finally loaded and Rush works as good as new.

 

I hope this works for you too!

 

Kind regards,

Kelvin

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