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Participant
October 11, 2019
Answered

premiere rush update

  • October 11, 2019
  • 2 replies
  • 454 views

premiere rush update stuck at 43%

    This topic has been closed for replies.
    Correct answer petergaraway

    Hi!

     

    This happens every so often. The first thing I recommend trying is 

    1. Log out of the Creative Cloud app

    2. Close all your Adobe applications that may be running 

    3. Reopen Creative Cloud

    4. Try to download again

     

    If that fails please refer to this help doc for further troubleshooting. Sorry for the trouble!

    https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

    Peter

    2 replies

    Participant
    November 4, 2019

    I am having the same issue and the article mentioned did not fix anything.  Were you able to figure out your issue?

    Participant
    November 4, 2019

    It did work after a few tries, been working ever since 

    petergaraway
    petergarawayCorrect answer
    Participating Frequently
    October 11, 2019

    Hi!

     

    This happens every so often. The first thing I recommend trying is 

    1. Log out of the Creative Cloud app

    2. Close all your Adobe applications that may be running 

    3. Reopen Creative Cloud

    4. Try to download again

     

    If that fails please refer to this help doc for further troubleshooting. Sorry for the trouble!

    https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

    Peter