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J
Jegan22196885kgjl
Participant
April 29, 2022
Question

Premiere Rush V2.3.0 (desktop) crashes under Windows 11

  • April 29, 2022
  • 1 reply
  • 454 views

Hi,

After the Windows upgrade from Windows 10 to Windows 11, I see lots of creashes for no reason. The crash is happening anytime while editing, recording and exporting a video.

It recovers after re-launching the application and some time after rebooting the machine.

It really affecting the productivity.

My PC config:

RAM: 16.0 GB

Processor : 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz

OS : Windows 11 Home - 21H2

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
April 29, 2022

Hi there!

Sorry about the crash. Do you see any error codes or messages when it crashes? Can you try resetting preferences? 

 

Let us know how it goes.

Thanks,

Kartika

J
Jegan22196885kgjlAuthor
Participant
May 11, 2022

Thank you for your response.

I tried the solution explained in the video and still I am seeing the crash. 

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