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Lyndon5C2E
Participant
January 20, 2021
Question

Premiere Rush will not play videos

  • January 20, 2021
  • 1 reply
  • 321 views

I have just installed Rush on my computer and am finding that it will not run any videos.
The import is OK, and I can edit and save but cannot play videos.

It shows a blank display where you would expect the video
Have tried several mp4s and all have the same result
Eventually it freezers and I have to shut it down in task Manager.
PC is Intel i5 64Bit 8G

 

I have put my subcription on hold until I can make it work

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Community Manager
January 28, 2021

Hi Lyndon!

Sorry about the trouble. We can get this checked.

Let us know. Happy to help.

Thanks,

Kartika

Lyndon5C2E
Participant
January 28, 2021

Thanks for the responce.

 

After I upgraded the Display driver and the BIOS the video started playing.

 

Problem solved