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banksfarley
Participant
October 31, 2020
Question

Premiere Rush won't open my MOV file

  • October 31, 2020
  • 1 reply
  • 1852 views

Every time I try to upload an MOV file to Premiere Rush, I get a message saying the program was unable to open the file. Despite the fact it's a screen recording created through Quicktime/Apple and I read that all Apple files are supported. 

 

For more background, I have attemped to do this on a MacBook Air circa 2014 and an iMac from 2019 and get the same results. 

 

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    November 6, 2020

    Hi there! 

    Sorry about the issue. We can take a look.  Could you share the file with us? We can try testing it at our end.

     

    Looking forward to your reply.

    Thanks,

    Kartika

    F
    fernandab97765695
    Participant
    March 31, 2021

    Hi there, I'm having the same issue. Hasn't it been resolved?

    Z
    zipperstudio
    Participant
    August 18, 2021

    Same issue! Did it resolve?

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