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findleyw99425177
findleyw99425177
Participant
July 23, 2020
Question

Premiere Rush wont load

  • July 23, 2020
  • 2 replies
  • 544 views

my Premiere Rush is stuck on blank loading screen with blue loading circle going around. I have checked my computer meets system requirements and have previoulsy used program with no problems.

This topic has been closed for replies.

2 replies

petergaraway
Adobe Employee
petergaraway
Adobe Employee
July 27, 2020

Hello! Can you try the following:

  1. Go to the Help menu in Rush to sign out
  2. Quit Rush
  3. Relaunch Rush, and sign in from there 

 

Let us know if that helps.

 

Thanks!

 

Peter 

Л
Лев5CC0
Participant
January 4, 2021

Thank you! Had same issue. Sign out, relaunch, sign in - helped.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 24, 2020

    Hi Findleyw!

    We're sorry to see that you're unable to launch Premiere Rush. Can you provide more info about the issue?

    • Which OS do you have? 
    • Are you trying to open a specific project or is it happening right after launching Rush?

     

    Let us know. We're here to assist.

    Thanks,

    Kartika

    M
    mmoolla
    Participant
    July 25, 2020

    Same issue over here as soon as I start rush. I cant open any projects.

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