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Participant
February 19, 2021
Question

PremiereRush Wont Render/Save to Disk

  • February 19, 2021
  • 1 reply
  • 315 views

I'm using PR on my Samsung Galaxy s10+. I've made anther video this morning but now when I go to render and share my new video, PR scrubs through the video but then an error comes up that there was an error saving it to the disc but at the same time, a green check marks says it's saved to my camera roll. It's not though. It's a 15 second video, using downloaded video that I've used in PR already, on the same day. Cleared space on my phone and restarted it, still the same error and no save.

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1 reply

Kartika Rawat
Community Manager
Community Manager
February 22, 2021

Hi Tess!

Sorry about it. Can you share the following information?

  • Which device did you use to capture footage?
  • Can you try logging out and back into your Creative Cloud account? Launch Rush > Sign out/ Sign in.
  • Would you mind sharing the screenshot of the error? 

 

Let us know if that helps.

 

Thanks,

Kartika