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hi
i I have a subscription to premium version which is not expired but I changed my phone and now my subscription is not appearing although it is not expired. What should I do?
Kevin J. Monahan Jr.Correct answer
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January 1, 2024
Hello @abir342976106h0h,
I read your message. I am having a similar issue with Rush, yet it is on macOS. I think it's prudent for you to seek out assisted support on this case. Chat with them here: https://helpx.adobe.com/contact.html
The chat pod is on the lower left. Choose to contact M-F 7AM to 7PM Pacific Standard Time and ask for the "video queue" once you reach a live person. Send me a message if you cannot contact them or have any trouble. Let us know if they find a solution for you. Sorry for the issue.
Thanks,
Kevin
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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