Premium purchased in app on iPhone but not recognized on my desktop

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I'm using the same Adobe cloud account on iPhone and desktop (Windows), but the Rush on my desktop is telling me I need to purchase a subscription. I already bought a subscription to the premium version on my iPhone.

Kevin J. Monahan Jr.Correct answer

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Hello @steven_2040,

Welcome to the forum. For a subscription issue, the user to user forum here is of limited use. I think we can sort you out, but you'd need to contact us. Contact us directly here. That chat pod is on the lower right. I hope that helps get you sorted. I apologize for the inconvenience.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Hello @steven_2040,

Welcome to the forum. For a subscription issue, the user to user forum here is of limited use. I think we can sort you out, but you'd need to contact us. Contact us directly here. That chat pod is on the lower right. I hope that helps get you sorted. I apologize for the inconvenience.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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