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Participant
August 27, 2025
Answered

Premium rush not working anymore

  • August 27, 2025
  • 1 reply
  • 61 views

Had to delete and start again, same problem persists 

Correct answer Kevin-Monahan

Hi there,

Sorry for the trouble. Could you describe what you mean by the exported video being “corrupt”? For example, are you seeing visual glitches, missing video or audio, incorrect frames, or does the exported file not play at all?

Please also let us know what device and operating system you're using and what kind of footage you're editing.

With those details, we may be able to narrow down what's happening.

Thanks,
Kevin

1 reply

Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
September 3, 2026

Hi there,

Sorry for the trouble. Could you describe what you mean by the exported video being “corrupt”? For example, are you seeing visual glitches, missing video or audio, incorrect frames, or does the exported file not play at all?

Please also let us know what device and operating system you're using and what kind of footage you're editing.

With those details, we may be able to narrow down what's happening.

Thanks,
Kevin