Preview black screen in Rush

Question

when I uploaded my videos to RUSH the preview screen became black . I don't know how it happened, please explain it
 
Title edited by mod

Kartika Rawat · Answer

Hey Ayush!We're sorry about the trouble. We would need more information so that we can troubleshoot.Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185What's the source of media files you're editing?Which device are you using?Let us know. Happy to help. Thanks,Kartika

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