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brendont4214228
Participant
Feb 15, 2025 9:29 PM UTC
Answered

Preview Playback Stops Randomly

This is beyond frustrating. 

Premier Rush will open files and I can scrub through the timeline, but clicking 'play' or hitting spacebar to play only plays for fraction of a second then the preview pauses again. The only way to get any sort of playback is to keep pressing the spacebar/clicking play after it pauses, and then it pauses again after a few more frames. 

I don't have ANY other apps open. I have bluetooth turned off in case there was some other system input.  I've reset workspaces and I've rebooted and i've launched with alt+shift to reset preferences and I've rolled back updates on my machine. I've even tried other keyboards. I've ensured my spacebar is functioning properly in Notepad. 

 

Everything was working great 2 weeks ago. I've had one Windows update that i've rolled back (no effect) and haven't changed anything in Premier Rusht to my knowledge. 

 

Dell G5 5505 with a Ryzen 7 and 8gb of ram running Win10 and Premier Rush V2.1 Build 30. I've had no issues with Premier Rush in a year of making videos and all of a sudden Rush made itself unusable. 

 

brendont4214228
brendont4214228Correct answer
Participant
Feb 16, 2025 2:35 AM UTC

Okay, I found https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2020-stopping-playback/td-p/11497305

This was NOT intuitive, because I don't ever use my webcam on my laptop. But with device manager I disabled my onboard webcam and immediately my play/pause issue is resolved. 

3 replies

brendont4214228
brendont4214228AuthorCorrect answer
Participant
Feb 16, 2025 2:35 AM UTC

Okay, I found https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2020-stopping-playback/td-p/11497305

This was NOT intuitive, because I don't ever use my webcam on my laptop. But with device manager I disabled my onboard webcam and immediately my play/pause issue is resolved. 

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Kevin J. Monahan Jr.
Legend
Feb 18, 2025 6:19 PM UTC

Oh, thank goodness, @brendont4214228! And thank you for reporting on what worked. It may help someone in the future. I'm glad you're here.

 

Cheers,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
brendont4214228
Participant
Feb 16, 2025 1:44 AM UTC

Just a quick update, I installed Premier Pro to see if it would behave differently, and it does not.  

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