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brendont4214228
brendont4214228
Participant
February 15, 2025
Answered

Preview Playback Stops Randomly

  • February 15, 2025
  • 2 replies
  • 172 views

This is beyond frustrating. 

Premier Rush will open files and I can scrub through the timeline, but clicking 'play' or hitting spacebar to play only plays for fraction of a second then the preview pauses again. The only way to get any sort of playback is to keep pressing the spacebar/clicking play after it pauses, and then it pauses again after a few more frames. 

I don't have ANY other apps open. I have bluetooth turned off in case there was some other system input.  I've reset workspaces and I've rebooted and i've launched with alt+shift to reset preferences and I've rolled back updates on my machine. I've even tried other keyboards. I've ensured my spacebar is functioning properly in Notepad. 

 

Everything was working great 2 weeks ago. I've had one Windows update that i've rolled back (no effect) and haven't changed anything in Premier Rusht to my knowledge. 

 

Dell G5 5505 with a Ryzen 7 and 8gb of ram running Win10 and Premier Rush V2.1 Build 30. I've had no issues with Premier Rush in a year of making videos and all of a sudden Rush made itself unusable. 

 

    Correct answer brendont4214228

    Okay, I found https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2020-stopping-playback/td-p/11497305

    This was NOT intuitive, because I don't ever use my webcam on my laptop. But with device manager I disabled my onboard webcam and immediately my play/pause issue is resolved. 

    2 replies

    brendont4214228
    brendont4214228AuthorCorrect answer
    Participant
    February 16, 2025

    Okay, I found https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2020-stopping-playback/td-p/11497305

    This was NOT intuitive, because I don't ever use my webcam on my laptop. But with device manager I disabled my onboard webcam and immediately my play/pause issue is resolved. 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 18, 2025

    Oh, thank goodness, @brendont4214228! And thank you for reporting on what worked. It may help someone in the future. I'm glad you're here.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    brendont4214228
    brendont4214228Author
    Participant
    February 16, 2025

    Just a quick update, I installed Premier Pro to see if it would behave differently, and it does not.  

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