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Niels24088761eq3k
Participant
July 29, 2023
Question

Previously created projects in premiere rush

  • July 29, 2023
  • 1 reply
  • 1037 views

when I open the home page of adobe premiere rush my previously created projects do not appear. I've already searched through all the folders on my PC, but I can't find anything. can someone help me. I would like to see my previously made projects again. Thank you in advance!

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    1 reply

    anissa_thompson
    Community Expert
    anissa_thompsonCommunity Expert
    Community Expert
    July 30, 2023

    Hi @Niels24088761eq3k -

    This usually happens when a user has accidentally signed into an Adobe account that wasn't the same account used to create the Rush project... Can you double check to make sure you're in the associated account, and let us know if that was the issue? If it isn't, we can continue from there...

     

    Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat
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    Niels24088761eq3kAuthor
    Participant
    July 30, 2023

    Hi @anissa_thompson 
    I've checked everything once and checked every possible account, but there's nothing to be found there either. I'm sure I'm on the right account. There are currently about 5 videos in the premiere rush home page, but there should be about 20.
    Maybe these weren't synced...I have no idea.
    What is striking is that I only have this problem after I received this email (see screenshot).
    Thank you in advance for your response!

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 31, 2023

    Hi @Niels24088761eq3k,

    Thanks for the note. It sounds like you have two sign-ins for Rush; one for corporate and one for personal. Is that possible? Do you use the same sign-in for both accounts? Let the community know. More info about how you're set up would help us help you better.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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