Primiere rush app crashed and my project is missing...

Question

After working on a project for 10 hours the app crashed causing my Galaxy S10 to restart. When I opened the app my project was missing. Nothing... I'm angry and devistited. That's unacceptable!!! I don't think it's possible to get my work back. However this is my last hope. Any suggestions in how can I get my project back?

Kartika Rawat · Answer

Hi G.simeonov!Sorry for the frustrating experience. Could you share more info with us?Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185What type of media files are you working with?Do you get any error message before crashing? If yes, would you mind sharing the screenshot with us?I hope your project was synced with Creative Cloud. Here is a link that may help you with more info on syncing with Premiere Rush, please have a look: https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.htmlLet us know how it goes.Thanks,Kartika

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