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Stéphane5E2E
Participant
February 26, 2021
Question

problem artifacts with when hardware acceleration enable

  • February 26, 2021
  • 1 reply
  • 286 views

Hello,

 

i have a new notebook with 11th Gen Core I7 and intel Xe graphic card.

 

If i enable the hardware acceleration in preference menu, it's very fast to export video but i have a lot of artifacts, greens pixels on the video. I have alway this problems when i play video in rush.

 

If i disable this option its ok but its very slow to export because the GPU it's not use....

 

Do you have a solution for me ?

 

Thanks

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
March 4, 2021

Hi Stephane!

We're sorry about the trouble. It could be related to your GPU driver. Could you check if there's an update available for your GPU?

Also, what type of media files are you editing?

 

Let us know.

Thanks,

Kartika

 

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