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M
melchor_3038
Participant
July 12, 2025
Question

Problem in downloading

  • July 12, 2025
  • 1 reply
  • 63 views

Everytime i click  download in 4k it goes to the upgrade page and once I click ot says that I already subscribe on the plan. 

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 14, 2025

    Hi,

    Please contact us. https://helpx.adobe.com/contact.html

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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