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nikkitylerpadgett
Participant
April 19, 2020
Question

Problem inserting photos/videos to Timeline, and moving clips around timeline

  • April 19, 2020
  • 1 reply
  • 302 views

I've been having this issue for the last day. Working with Rush on my MacBook Pro. Sometimes when I try to move or insert a clip into the Timeline, it deletes a clip right beside it and leaves a space. I didn't realize it yesterday until I had lost a bunch of items from the project. 

 

I can also select multiple clips, but they won't budge. Nothing is locked. I tried turning off sync, closed Rush, restarted computer, nothing helped. It's extremely frustrating.

 

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 24, 2020

Hi there!

We're sorry about the issue you're having with Premiere Rush. 

Try resetting preferences. Here's how: https://www.youtube.com/watch?v=WvKL1Arhvl8

Let us know if it brings any change.

Thank you,

Kartika