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Arkadiusz5F98
Participant
April 22, 2021
Question

Problem with editing the movie on the smartphone

  • April 22, 2021
  • 1 reply
  • 117 views

Hello!
I made some videos on the smartphone. I can edit and export almost all of them at any time. However, one video (which I worked the most with) I can't edit. It shows me the message "Open production failed". Is there a chance to get it back? How to do it?

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
April 27, 2021

Hi there!

Really sorry for that. Can you share the following details?

  • Which mobile device are you using?
  • What type of media files are you editing (codec/ format, frame rate, frame size)?
  • Do you have any effects added to the project?

Let us know.

Thanks,

Kartika

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