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Viviana34273078qndg
Participant
October 25, 2024
Question

Problemas al exportar

  • October 25, 2024
  • 1 reply
  • 230 views

Hola! Cuando exporto el proyecto sale pixelado. No debería producir ese error. Solicigi asesoría.

Gracias!

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 28, 2024

    Hello @Viviana34273078qndg,

    Thanks for the message. Can you tell us more about your system or device and the media you are editing with? If you are on a Windows desktop or laptop system, please try updating your GPU driver to the most current version. Ensure it is the studio driver and not the game-ready driver. I hope that advice helps.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    V
    Viviana34273078qndgAuthor
    Participant
    October 29, 2024

    Estimado Kevin, estaba editando en un mobil Samsung S24 Ultra. Siempre me funcionó bien en el S20 Ultra, pero tal vez por la extensión del proyecto sale pixelado y/o con fallas de temporalidad. Me cambié e intenté trabajar en un notebook Victus con suficiente ram (16), baje el controlador de estudio, sin embargo el Adobe Rush no corre. Abre, permite editar, pero no da play, ni permite editar de forma correcta.

    Tampoco pude abrir el proyecto hecho en el móbil. Me aorientas más por favor?

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      October 30, 2024

      OK, @Viviana34273078qndg,

      Can you try a clean installation of the latest studio driver. Avoid the game-ready driver, if possible.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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