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Participant
September 14, 2019
Answered

Problems downloading Windows Desktop Version

  • September 14, 2019
  • 1 reply
  • 823 views

Hi, i'm having problems downloading the windows desktop verison.

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Correct answer Michael J. Hoffman
thanks for this. i was able to get cc installed but somehow it's saying my PC isn't compatible for rush. which is weird b/c i have photoshop CS6 installed and Premier pro 2014
Marq, what version of Windows are you running? It needs to be Windows 10 v1703 or later. See this page for Rush system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other

1 reply

Michael J. Hoffman
Community Expert
Community Expert
September 14, 2019

Hi Marqlewis, please tell use more about the problems you’re having downloading Rush on Windows. Please tell us the steps you’re taking, and describe what happens, so we can help you out. 

 

Mike

MARQLEWISAuthor
Participant
September 14, 2019
Thanks for responding Mike
MARQLEWISAuthor
Participant
September 14, 2019
I will sign in to my creative cloud go to the application for Rush download it. Then there's the exe file and I try to install that .then it says the link is not working click on this link I click on this link it takes me back to the location for the help section and then I just go through the steps all over again I never get to the prop where I'm actually able to download Adobe Rush desktop version