Problems with uploading some jpegs

Question

Hi, Most of my jpegs upload ok but when I open the Rush project on a different occasion, some revert to showing as a red screen with exclamation mark on it.

Also a couple seem fine as jpegs but won't upload. I get this message. Can't work out why Rush isn't accepting them?

Kartika Rawat · Answer

Hi Cathy!We're sorry about the trouble. Could you share more information with us for troubleshooting?Which device have you used to capture media files?Is your project synced with Creative Cloud? https://helpx.adobe.com/lu_en/premiere-rush/user-guide.html/lu_en/premiere-rush/help/project-syncing-premiere-rush.ug.html#:~:text=Syncing%20your%20projects%20in%20Premiere,these%20files%20from%20any%20device.&text=When%20this%20option%20is%20selected,for%20editing%20on%20other%20devices.Looking forward to your response. Thanks,Kartika

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