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SYL_Ali1387
Participant
May 6, 2025 1:22 PM UTC
Answered

Program close problem

Program everytime is closing, or freezing while I work on project. And sometimes the editions did not saved. Please, fix this problems... if these problems will not be solved I have to change the program... 

    SYL_Ali1387Correct answer
    Participant
    May 6, 2025 4:45 PM UTC
    I’m glad to see your email. Thanks for your support. I’m editing
    30-60minute videos, editing my own voice to any cover photo - like book
    sounding. There is enough space on my iPad, but every 30 min the program
    closes and, sometimes the editing is not saved. I don’t know why premier
    rush is shown 9.54GB for working. My videos are 1-2 gb. What is the source
    of the problem?
    View reply

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 6, 2025 4:27 PM UTC

    Hi SYLi,

    Thanks for the message and welcome to the forum. Sounds strange. Can we have more info about your sytem or device and the media you are editing. Please also discuss your basic workflow. Check the storage on your computer or device and ensure you have enough storage for processing the video. I hope we can help you.

     

    Thanks,
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    SYL_Ali1387AuthorCorrect answer
    Participant
    May 6, 2025 4:45 PM UTC
    I’m glad to see your email. Thanks for your support. I’m editing
    30-60minute videos, editing my own voice to any cover photo - like book
    sounding. There is enough space on my iPad, but every 30 min the program
    closes and, sometimes the editing is not saved. I don’t know why premier
    rush is shown 9.54GB for working. My videos are 1-2 gb. What is the source
    of the problem?
    Translate
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