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SYL_Ali1387
Participant
May 6, 2025
Answered

Program close problem

  • May 6, 2025
  • 1 reply
  • 168 views

Program everytime is closing, or freezing while I work on project. And sometimes the editions did not saved. Please, fix this problems... if these problems will not be solved I have to change the program... 

    Correct answer SYL_Ali1387
    I’m glad to see your email. Thanks for your support. I’m editing
    30-60minute videos, editing my own voice to any cover photo - like book
    sounding. There is enough space on my iPad, but every 30 min the program
    closes and, sometimes the editing is not saved. I don’t know why premier
    rush is shown 9.54GB for working. My videos are 1-2 gb. What is the source
    of the problem?

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 6, 2025

    Hi SYLi,

    Thanks for the message and welcome to the forum. Sounds strange. Can we have more info about your sytem or device and the media you are editing. Please also discuss your basic workflow. Check the storage on your computer or device and ensure you have enough storage for processing the video. I hope we can help you.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    S
    SYL_Ali1387AuthorCorrect answer
    Participant
    May 6, 2025
    I’m glad to see your email. Thanks for your support. I’m editing
    30-60minute videos, editing my own voice to any cover photo - like book
    sounding. There is enough space on my iPad, but every 30 min the program
    closes and, sometimes the editing is not saved. I don’t know why premier
    rush is shown 9.54GB for working. My videos are 1-2 gb. What is the source
    of the problem?
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