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Participant
May 7, 2023
Question

project and files don't show in desktop app

  • May 7, 2023
  • 1 reply
  • 236 views

I've installad (and reinstalled) the rush app op my iphone and windows PS.  The mobile rush app sychronioses with de web based crative cloud. However,, the Rush desktop app and the creative cloud ap on my windows pc do not show recent projects from my i Phone, the creative cloud app on my desktop says there are no files.  (yes 'i ve payd, yes there is internet connection, yes the sync options are on, yes if loged in with the same gmail account) 

What can be wrong here? I'm losing my mind, this has taken way to much of my free time!

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
July 11, 2023

Hi there!

Sorry about the issue. Have you tried signing out and back into the Creative Cloud account? 

Let us know how it goes.

 

Thanks,

Kartika