Skip to main content
S
spaceandtech
Participant
February 7, 2019
Question

Project Disappeared from Main Menu

  • February 7, 2019
  • 1 reply
  • 952 views

Ok - hopefully someone can help me here. I've been traveling through SE Asia for several months making videos with Premiere Rush. The internet is fairly spotty or low bandwidth so I make most of the videos offline to avoid synch hang up issues, and then when a Project is "complete" I synch it with CC. I was 99% complete with the latest project when the computer froze up hard and I had to restart. When I brought Rush back up my most recent project was no longer in the menu of Projects. Anyone know how / where I can "find it"? I started sifting through Adobe folders in the system and user folders, but don't want to get into trouble there.

I have several near final renders so can probably come up with some workarounds but would really like to track it down to get it "done".  Thanks!

This topic has been closed for replies.

1 reply

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
February 7, 2019

Hi spaceandtech!

First of all, that's so cool that you documented your trip!

Secondly, let's see if we can get that project back. Have you tried signing out and signing back into Rush? Or uninstalling/reinstalling the app on your phone?

Caroline

S
spaceandtechAuthor
Participant
February 8, 2019

Hey Caroline,

I'm operating Rush on my PC. I uninstalled and reinstalled Rush - did not solve the problem. I have logged out and logged back in to Adobe CC - no change (still have the problem). What's next on the list?   

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
February 9, 2019

Do you have access to a phone that can download Rush? I wonder if a fresh device will find the file.

Caroline

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices