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Participant
September 28, 2023
Question

Project not exporting

  • September 28, 2023
  • 1 reply
  • 81 views

I'm unable to export a project from my laptop to my iphone. I've done it many times before with no issue. I just have a spinner on the phone where the file should be. I tried restarting the phone and changing the resolution of the file but nothing is working. At one point there was a ! telling me that there were incomplete files in the project and so it didn't import correctly, but the project is fine when I view it on my laptop.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 29, 2023

Hi @The_Foosa,

I read your issue. What kind of footage are you using? Are the files supported in Rush? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio