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rubywt
Participant
January 23, 2019
Question

Project won't load, showing grey screen

  • January 23, 2019
  • 1 reply
  • 644 views

I have this project save and complete. The next day, when I go back to this project, the preview screen is not loading and i can't edit the content. I have tried restarting it, checked if the hardware and software are up-to-date. Also tried the project panel view. Nothing works for me.

I'm using windows 10, which is a new computer only 3 months old.

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    1 reply

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    January 24, 2019

    Hi RubyWT!

    What happens if you turn off the visibility of your titles track by clicking the eye icon on the track?

    Have you waited a while for the video to show up? Maybe it is just loading.

    Thanks!

    Caroline

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