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Participant
August 11, 2021
Question

Project Won't Open

  • August 11, 2021
  • 1 reply
  • 233 views

Hello,

I was working on a video the past few days and planned to export it today but now the project won't open at all. Like when I click on it, it goes black and then after like a second or two, it goes back to the Your Projects view. Other projects that I have created are still working fine, and I can open them. But with this latest one nothing is happening. I tried signing out, signing back in...restarting the laptop...clearing the cache...but none of it is making a difference. Has anyone come across this before? If so, is there a workaround? Grateful for any tips!

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1 reply

Ko.Maruyama
Community Expert
Community Expert
August 11, 2021

I haven't seen that, and you've tried what I would try. The fact that it is still listed as an exising project is promising. Was it built on 1.5.62

Laura MKAuthor
Participant
August 12, 2021

Thank you for your response. I've just checked and yes, the edition is 1.5.62. I also shut my laptop down over night, and restarted it this morning to see if that would make a difference...but still nothing. It's so weird as all my other projects are opening without any problem. I put so many hours into this one and it's a client project...for some reason now it just won't open at all. Is there anything else I could try? It is bizarre. Thank you!