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Participant
April 10, 2020
Question

project wont open in rush says open production failed

  • April 10, 2020
  • 1 reply
  • 732 views

I had just completed a video and it was all uploaded the blue circle had closed and disappeared. I went off the app tried to access it on my laptop and it wouldn't load. I then tried to reaccess it on my phone and it keeps coming up with an error message saying open production failed. How do I fix this? Can I get it back!?

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 13, 2020

Hi there!

Sorry for the trouble you're getting in Premiere Rush. Could you share more info with us?

Let us know, happy to help.

Thanks.

Kartika

 

Participant
April 15, 2020

Same happening with me latest version of adobe oneplus 6 device