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Participant
May 6, 2024 2:22 AM UTC
Question

Projects not loading after most recent update

After the most recent update I can not access my  projects.

 

the names are there but when i click on them the project is blank.

 

using a mac

 

any suggestions?

 

thanks

 

s.

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4 replies

Participant
May 7, 2024 7:25 PM UTC

I was using them last week. the names are visable but when i click on the file the project is empty. i do not have them saved anywhere else.

 

 

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Kevin J. Monahan Jr.
Legend
May 7, 2024 4:37 PM UTC

Hi @S224705705k1k,

I read your note. It sounds like your projects were not synced before Creative Cloud sync ended, so they are not on your computer. Can you check other devices for a potential backup of your project? For example, check your mobile device to see if the projects are there. I hope so.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
May 6, 2024 1:46 PM UTC

Same here...no projects loading.

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Participant
May 7, 2024 5:03 AM UTC

I wonder whats going on?

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