Still waiting for support of ProRes videos using Adobe Rush on IPhone 13 Pro. Still getting error "Media Import Error" Unsuported media type. 2 of 2 media could not be imported. This only occurs when I try and import ProRes videos to edit. When can we expect a patch or update. Thank you

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Participant

Question

ProRes on IPhone import

Forum|Forum|3 years ago
January 15, 2023
3 replies
1090 views

Still waiting for support of ProRes videos using Adobe Rush on IPhone 13 Pro. Still getting error "Media Import Error" Unsuported media type. 2 of 2 media could not be imported. This only occurs when I try and import ProRes videos to edit. When can we expect a patch or update. Thank you

Import

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ElizabethOOOG

Known Participant

I fixed it. Just change the cropping any way you can. Re-import. For example; I had a 6 to 19 ratio I changed it to a 5 x 7 ratio. It imports. Clipping and saving a new file also works on iPhone 13 pro max. Maybe next release. Good luck.

Okay

ElizabethOOOG

Known Participant

I fixed it. Just change the cropping any way you can. Re-import. For example; I had a 6 to 19 ratio I changed it to a 5 x 7 ratio. It imports. Clipping and saving a new file also works on iPhone 13 pro max.

Why is it so difficult to sign in and give y'all answers and support? That's why I'm never here. Adobe? Really... it's usually "are you kidding me, this still doesn't work on this version. Cmawn"

Okay

Myra Ferguson

Community Expert

I found another post where @caroline_edits said they filed a request with their engineering team. ProRes is supported on the desktop version of Premiere Rush. Here's more info:

Does Premiere Rush on iPhone support Apple ProRes?

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