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Nita34594343r5jc
Participant
January 4, 2024
Question

Question and Bugs problems with Rush app

  • January 4, 2024
  • 1 reply
  • 573 views

Hello! I'm a YouTube Creator, I've been using Ru for 2 years so far. I have been starting to glitch whenever I re-open my projects and play my video clips and that sucks when I'm ready to upload. I hope y'all can figure out that problem, 'cause I do love Ru and I suppose y'all. Another question I have is are you all going to put a chroma key or something for the green screen? I had brought a green screen, I wanted to change the background. I'm hoping in 2024 to see Ru grow and become a big editor in store. 

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 5, 2024

Hi @Nita34594343r5jc,

Thanks for the question. Can we get more info on your computer or mobile device and version of Rush you are using?

 

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Nita34594343r5jc
Participant
January 5, 2024

Hey Kevin! I'm using a Samsung 10s plus phone, I have been using the Ru for 2 years on this phone. I just now having glitch problems. This is the only editor I use for my YouTube videos. I'm sad cause I have been working on a video for YouTube. It's saved with a glitch on it, I was trying to find ways to get around it, but it's not working. Another thing my project I was working on in Ru, wasn't loading my project clip. 

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 5, 2024

Thanks for the info, @Nita34594343r5jc. I suspect you may have a clip that is corrupt. Can you test with a different clip to see if you can export without a glitch? Mobile phone video quality can sometimes be unreliable. Let us know what happens.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio