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Participant
Mar 20, 2023 1:36 AM UTC
Question

Red screen with exclamation mark

I started making a editing a video on a windows device, but then i had to sync it over to a different device to keep working on it. only 2 clips from the vid downloaded, and the rest are just red screens with  a exclamation mark. how do i fix this?

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3 replies

Myra Ferguson
Community Expert
Community Expert
Mar 20, 2023 1:44 AM UTC

The red screen with an exclamation mark means that the media is missing. Here's a thread with some additional information and recommendations:

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Participant
Mar 20, 2023 2:01 AM UTC

i have already looked there, and tried some solutions. i posted here because i couldnt find out any other solution to the problem when looking

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Myra Ferguson
Community Expert
Community Expert
Mar 20, 2023 2:08 AM UTC

If Rush is having trouble syncing (which could be the reason your media isn't showing up), you could try the tips from this page:

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