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SilkytheLuckbox
Participant
July 7, 2020
Question

Rendering from Mobile Device

  • July 7, 2020
  • 1 reply
  • 437 views

When I'm attempting to render from Adobe Rush to my camera roll (so I can eventually upload videos to YouTube), I get an error message that there isn't enough storage to complete the operation.  This just isn't true.  I have more than 100GB on my iPad and same situation on my iPhone, and the file size is 3.2 GB.  I also just added a paid subscription for 1TB of Creative cloud storage so there's more than 900 GB available there...

 

I have tried to offload the app from my device and reinstall it, but I continue to get the same error.  I'm really not sure why I'm paying for this app when it doesn't seem to work consistently...

 

Picture of the exact error message I'm getting is attached.

    This topic has been closed for replies.

    1 reply

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    SilkytheLuckboxAuthor
    Participant
    July 11, 2020

    Hello?? Does Adobe Support respond here? $22/month, and I haven't been able to upload a video for 3 days+ with Zero responses.

     

    This same issue has happened on my IPad Pro after rendering 10-12 videos on that device and now to my wife's IPhone Pro 11 Max after 10-12 videos. Some needs to address and help.

      L
      Laura5E88
      Participant
      August 13, 2020

      Hello! I'm having the same issue. Does anyone know how to resolve the issue? Thank you.

      S
      SilkytheLuckboxAuthor
      Participant
      August 13, 2020

      The "support" is poor at best. I called, emailed, posted here, and eventually had to give up on Premier Rush...

       

      I downloaded LumaFusion instead and haven't had any issues... it doesn't have the advantage of creative cloud, where you can share projects between devices but it's superior in every other way.

       

      You can see... still no response to my original question. #smh

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