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Laura5E88
Participant
August 13, 2020
Question

Rendering on Mobile Rush

  • August 13, 2020
  • 1 reply
  • 531 views

Hello! I am having an issue with rendering a video on Premier Rush. When I try to export a video on my iPad to put it in my camera roll, there is a pop up error that says I have insufficient storage. This is incorrect because I have 90 GB of storage on my device and Rush says the video is 2.4 GB. An image of the pop up is attached. Thank you to anyone who responds!

 

 

 

This topic has been closed for replies.

1 reply

ianm56872383
ianm56872383
Participant
August 14, 2020

Following this thread. I'm having the same problem. Using an ipad pro and I am unable to export a project despite having enough storage - in my case I have 10GB and exporting a 4GB project. Very frustrating! 

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Laura5E88Author
Participant
August 14, 2020

Ok! Now we know it's not just one person with this problem. Thank you for commenting.

ianm56872383
ianm56872383
Participant
August 16, 2020

I contacted customer support and was told they are escalating it, but no follow up yet from them. When or if I get it solved I'll post here.

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