Ru will not allow me to export file to social media

Hi @Kim Fuqua,
Thanks so much for your post. I’m sorry you’re having trouble exporting your file from Premiere Rush to social media. I understand how frustrating it can be to encounter these issues, especially after trying for two days.

Here are a few steps you can try to resolve this:

1. Check Subscription Status: Your subscription might be impacted. Please ensure that your Adobe subscription is active and up to date. You can check this in your Adobe account settings.
2. Update Premiere Rush: Make sure you have the latest Premiere Rush installed. Sometimes, updates include important fixes for export issues.
3. Export Locally First: Try exporting your video to your device first and then manually upload it to your social media platform. This can sometimes bypass any issues with direct social media exports.
4. Clear Cache: Clearing the cache in Premiere Rush can sometimes resolve unexpected issues. You can do this in the app settings.
5. Contact Support: If the issue persists, you might need to contact Adobe Support for further assistance. Ensure you ask for the "video queue." They can help troubleshoot the problem more deeply.
   
   I hope these steps help you get your video exported. Thank you for your patience, and please let me know if you need further assistance.
   
   Best,

Kevin