Rush 1,546

No desktop. Aplicativo fecha ao buscar arquivo para importar.

On the desktop. Application closes when searching for file to import.

This topic has been closed for replies.

Community Manager

Hi there!

We're sorry for the trouble. Could you share more information with us to start troubleshooting?

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Does it happen while importing a specific project?
Which OS do you have?

Looking forward to your response.

Thanks,

Kartika

Participant

Hello Kartika
I use Premiere more often.
It was closing when importing mp4 file.
I tried it now and it's OK.
Thanks for your attention.

Below print of my system configuration:

Kartika Rawat

Community Manager

Thanks for the details. Is it working fine now?

Let me know.

Kartika

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