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Participant
February 19, 2021
Question

Rush crashed ... locked computer. On re-boot, project was missing. Hours lost

  • February 19, 2021
  • 4 replies
  • 378 views

Any thoughts on how to find a project that you had been working on in Rush?
This last upgrade has really been challenging with all the bugs and crashes while editing and rendering.

This topic has been closed for replies.

4 replies

Participant
November 28, 2022

Same here,
I have a new PC running Windows 11, (MSI Prestige 15, A12UD-053XES, Intel Core i7-1280P, 32GB 1TB SSD, RTX 3050Ti/15.6").
Adobe RUSH crash EVERYTIME I USE IT.
I'm boring about lossing mi time, any fix for this?

bebowlby
Participant
November 20, 2022

This is really terrible. Adobe Rush does not like me browsing google Chrome while I edit. And it will cause my computer to crash and restart. I had spent many hours editing a project. Closed and reopened that project many times over several days. After Rush crashed this morning, I reopened the app and the project file was gone. 

2 of my other project files from the past are still there. There is zero trace of this project ever being on my computer. I don't use Rush sync to cloud so it would not be located on there. But that still does not give a reason for why it would be gone and whipped form existance. The data HAS to be somewhere right? It was a local file afterall?

Participant
February 26, 2021

So my "fix" for this issue was to uninstall Adobe Rush, do a reboot and then re-install a previous version. Not ideal, but so far has allowed be to get back to work. No idea where the "project" went, but I'm back to work. Just leary on updating.

Participant
February 19, 2021

Same here