Skip to main content
C
charley_7491
Participant
April 14, 2025
Question

Rush crashes ALL THE TIME

  • April 14, 2025
  • 1 reply
  • 82 views

I downloaded Premiere Rush app for the first time yesterday to work on a video project on my iPhone 15, and the app keeps crashing randomly. Both when trying to upload clips and edit them. Before using the app I was contemplating getting premium, but after reading paid subscribers comments who are having the same issues, I don't think I will bother. If I uninstall & reinstall the app as previously suggested, I presume I will lose the project I started, so I am in a catch 22 now.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 22, 2025

    Hi,

    Ensure there is plenty of disk space on the phone. Try deleting some files. I hope the advice helps. In the future, try turning off spatial audio in your camera settings. Things should be better if you try that. Let us know.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices