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Participant
April 10, 2022
Question

Rush crashes every time

  • April 10, 2022
  • 1 reply
  • 165 views

I'm using an Acer Predator Triton 500 SE and every time I use Rush it crashes at some point.  Every, Single. Time.  No rhyme or reason to the issue.  I unselected the pre render as suggested but crashes still occur.  20+ mins worth of 4k gopro footage imported into the sequence.  I haven't been able to locate a solution for this through gopro or adobe so far...

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 13, 2022

Hi there!

Sorry about the crash. Do you see any error codes or messages? Does it happen with a specific file or project? Could you try resetting preferences

 

Let us know.

Thanks,

Kartika