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Participant
Feb 6, 2025 5:49 PM UTC
Answered

Rush crashes on start up on HP Envy Laptop

Laptop is new as of fall of 2024.  It is a HP Envy x360.

 

I've uninstalled and reinstalled.  It will start up and then crash if you try to select a file.

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Feb 7, 2025 2:33 AM UTC

Hi,

Does your hardware meet system requirements? If it has newer chips, Rush might be available to meet that demand yet.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Feb 7, 2025 2:33 AM UTC

Hi,

Does your hardware meet system requirements? If it has newer chips, Rush might be available to meet that demand yet.

 

Thanks,

Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio