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jenn_holland
Participant
February 6, 2025
Answered

Rush crashes on start up on HP Envy Laptop

  • February 6, 2025
  • 1 reply
  • 89 views

Laptop is new as of fall of 2024.  It is a HP Envy x360.

 

I've uninstalled and reinstalled.  It will start up and then crash if you try to select a file.

    Correct answer Kevin J. Monahan Jr.

    Hi,

    Does your hardware meet system requirements? If it has newer chips, Rush might be available to meet that demand yet.

     

    Thanks,

    Kevin

     

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    February 7, 2025

    Hi,

    Does your hardware meet system requirements? If it has newer chips, Rush might be available to meet that demand yet.

     

    Thanks,

    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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